outsourcing to
What are the critical success factors when outsourcing?
I’m a final year university student researching outsourcing. If you’ve been involved with outsourcing in any sort of role, what would be your top 5 factors to get right to help contribute to a successful outsourcing project?
Your help is greatly appreciated.
My favourite subject
1 Know thoroughly what you are specifying in detail.
2 Check the detail and find what’s missing.
3 Write a a fully specified contract that needs no interpretation or input.
4 Put it out for tender and specify the detail will be monitored
5 Include the cost of daily monitoring in any assumed savings
6 Monitor and charge the vendor double time to correct it
7 Don’t accept any freebies.
Please copy the N.H.S.
Outsourcing to China