IT outsourcing services

Do you think there is a correlation between outsourcing and negative opinions of Americans?

I am a public relations major with a minor in cultural anthropology. As we become a community in the process of globalization, increased outsourcing services to India U.S. business are increasing. The impact of these new relationships can reap both positive and negative impacts in both companies. Customer Service Representatives, are directed to answer questions or correct situations, dealing with a product or service. In many circumstances, consumers may be frustrated by an event that is related with the product or service, but this can result in frustration or even hostility to the representative who must deal with them. In some host countries in outsourcing, these call centers can be the initial representatives / contact only with the Americans. I wonder if the services of U.S. companies PR made the fundamental importance of daily interaction to develop programs to counter the negative views that Americans can be developed?

Of course it hurts the reputation of the United States, where tens of thousands of foreign workers call center doing nothing all day, but heard rant. Without But the overall impact is very low. Much more damaging to America's global reputation is our foreign policy disasterious. GW Bush is not only the president less popular in U.S. history, but one of the most hated in the world. I recently traveled to Asia and New Zealand business and devoted much time to apologize for he.

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